Why was Nicolas standing in the rain?

I had a problem with the previous Saturday with BOTH my headlights burning out. I showed up unannounced on a busy rainy Saturday AM and was well looked after by Nicolas M. and mechanic Andrew (he stood in the rain to find the problem and resolve it).   It is employees like that that give […]

  I recently purchased a 2010 used Toyota from your firm. The salesman was Phil Stanyer. He was extremely helpful and very professional as well as very personal and obliging. He went out of his way to call me back two weeks later to ask if I had any problems with my car that he […]

Dear Mr. Jones,   My name is Bonnie K., and I am writing to you about an incident that occurred to me last week on September 4th.   I had purchased a brand new 2012 Sienna Van from West Coast Toyota last March.  This was our first new vehicle in a long time so we […]

Dear Diane,   Just a note to say “Thanks” for the wonderful service I experienced at West Coast. How nice to be able to go back to where I purchased my car originally. Sad to day the service isn’t quite so smart in Calgary. And they washed my car! I was sooooo impressed!   With […]